At Naijasoftwares.com, our aim is to ensure your complete satisfaction with your purchase.

Refunds will be provided under the following circumstances:

Cancellation Rights
You have the right to cancel this agreement within 14 days without providing any justification. The cancellation period ends 14 days after the agreement is concluded. To exercise your right to cancel, you must inform us at Naijasoftwares.com via email at Support@naijasoftwares.com. You may use the provided cancellation form, but it is not mandatory.

To meet the cancellation deadline, simply notify us before the 14-day period expires. If you cancel the agreement, we will refund all payments received from you, including delivery costs, within 14 days of receiving notice of your decision to cancel.

Non-Delivery
In rare cases, issues with your email provider or mail server may prevent you from receiving our emails. If this occurs, we recommend checking your spam or junk folder or contacting us for assistance. Claims for non-delivery must be made to our customer service department in writing within 7 days of placing the order. Failure to contact us within this period will result in the product being considered received and downloaded.

Major Defects
While we thoroughly test all our products before release, unforeseen errors may occur. If we fail to resolve a major issue within 48 hours of receiving a complaint, we will issue a full refund or offer a replacement product of similar value.

Product Not as Described
If you believe the purchased product does not match its description on our website, please report it to our technical support team within 30 days of purchase. Clear evidence must be provided to support your claim.

Our technical support team is always available to assist you promptly and professionally. Thank you for your interest.

Our refund policy allows for a full refund within 30 days of purchase. Please provide details about the reason for your refund request when reaching out to us directly.

We strive to process refunds immediately, but it may take up to 20 days for the refund to appear in your bank account or on your card. For more information, please visit Stripe.com for details on customer refund processing times.