Overview

At Naijasoftware.com, our priority is ensuring your complete satisfaction with your purchase.

We offer refunds under the following circumstances:

Non-delivery:
If you encounter issues receiving our delivery email due to mail server problems or spam filters, please contact us within 7 days of placing your order. Failure to do so may result in the product being considered received and downloaded.

Major defects:
While we thoroughly test all products before release, unexpected errors may occur. If we fail to resolve the issue within 48 hours of your initial complaint, we will issue a full refund or offer a replacement product of similar value.

Product not as described:
If you believe the purchased product does not match its description, please report it to our technical support team within 30 days of purchase. Clear evidence must be provided. Complaints based on false expectations will not be honored.

Our Technical Support Team is dedicated to providing prompt, professional assistance. We value your feedback and are committed to continuous improvement.

We offer a full refund within 30 days of purchase. Please provide details of the reason for your refund request when contacting us directly.

Refunds are processed promptly, but it may take up to 20 days for your financial institution to reflect the refund in your account. For more information, visit Stripe.com’s Customer Refund Processing Time.

Thank you for choosing Naijasoftware.com. We appreciate your business and strive to provide the best possible service.